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360Learning •

Blog Post: The Right Way To Do Training Needs Analysis

A training needs analysis sounds like a complicated procedure that needs a bunch of analysts and instructional designers. But the truth is, it's simple and easy to do if you just ask the right people—your employees.Also called training needs assessment or learning needs analysis, it is the process of determining the gap between the current and desired knowledge and skills of employees. With the help of this information, you get a bird’s eye view of learning and development areas you need to focu...

Ebook: Search: the secret weapon to great omnichannel experiences

What makes you come back to an online shopping website? the user experience. And it starts with search, navigation, product categories.. all the way to product recommendations.In this eBook, you’ll learn about:

What makes you come back to an online shopping website? the user experience. And it starts with search, navigation, product categories.. all the way to product recommendations.

In this eBook, you’ll learn about:
Snyk •

Blog: Six takeaways from our ASPM masterclass series | Snyk

Software development moves fast, and many application security teams struggle to keep up. More sophisticated agile, DevOps, and cloud practices, along with the growing use of AI, mean more agility for development teams. However, these innovations are a challenge for security teams, as they must move at this same speed in order to secure applications effectively.Application security posture management (ASPM) directly responds to these emerging challenges. It equips security teams with the support...
Extole •

Blog Post: The 2024 Customer-Led Growth Handbook | Extole

Customer-led growth is more than just a marketing strategy; when done right, it becomes the guiding principle behind almost every business decision.

Within a CLG framework, customer feedback seamlessly converts into actionable insights, fostering trust, loyalty, and partnership between you and your customers.

Matt Roche, CEO at Extole, defines CLG as making your existing customers the primary channel to drive awareness, acquisition, and activation. A customer-led growth approach places the cus
The New Stack •

Byline: The Benefits of Declaring More Low-Severity Incidents

At many companies, incident is a four-letter word. An incident is an emergency; everyone must drop everything and extinguish the fire. As a result, engineers are only willing to declare an incident once they absolutely have to. Nobody wants to cause a stir.

But what if we took the stigma out of declaring an incident? In reality, “incident” simply means something happened. How your team reacts after that declaration depends on your incident management philosophy and processes.

To put this to th
FireHydrant •

Case Study: Incident response change management without disruption

Snyk is a developer security platform that helps users find and fix vulnerabilities faster. They're growing and evolving quickly, so incidents are a fact of life, albeit one that still requires swift attention.

Snyk’s company culture encourages ownership and independence, a philosophy that extends to incident management. Amir Mehler, SRE manager, calls their philosophy NoOps: “NoOps means you don’t have an ops team. You build it, you run it. Everyone carries a pager, and it’s part of their duty
Extole •

Blog Post: How HelloFresh’s Marketing Strategy Made Them the Top U.S. Meal Kit | Extole

Start with a shell of product marketing, add in a slew of influencers, and sprinkle in a generous amount of advertising. At least that’s what makes up HelloFresh’s marketing strategy – and it led them to a meteoric rise as the preferred meal kit delivery service among U.S. consumers.

After Covid-19 closed down restaurants in 2020, we changed the way we dine at home, and most meal kits struggled. But HelloFresh added 1 million new customers in the first quarter alone. This was in sharp contrast
360Learning •

Blog Post: New Manager Training is Broken: 4 Ways to Revive It Successfully

There’s a good chance you’ve been going about new manager training all wrong.


And that's if you even offer new manager training. Traditional training methods like flat PowerPoint presentations, stale video courses, and long in-person seminars do little but bore managers and waste their time. These generic training methods are particularly unappealing to millennials, who now make up the bulk of new managers.


This weak approach to training is a problem for several reasons. Good managers pla
Eduflow •

Case Study: How Saturdays.AI uses Eduflow to Democratize AI Education Worldwide · Eduflow blog

There is no question that artificial intelligence is going to shape the future. But who shapes AI?


Right now, there is an enormous knowledge imbalance in the field of AI. Massive tech companies (mostly American) are monopolizing research and innovation. Emerging communities that could truly benefit from open-source, society-bolstering AI projects are lacking in know-how and educational resources.


Jan Carbonell, a Barcelona-based developer, co-founded Saturdays.AI specifically to combat th
Eduflow •

Blog Post: What Does an Instructional Designer Do? · Eduflow blog

There’s no doubt about it; instructional design is a lightning-hot field right now. With Covid-19 capsizing higher education and forever changing the online learning landscape, many universities are in need of serious guidance.

Instructional designers (IDs) are uniquely poised to lead the way by designing online curriculums, coaching faculty, and piloting new educational technology. IDs are going to be in high demand over the next few years, making it a great career choice even in today’s unsta
Alaska Airlines News •

How to make the most of a stopover in Iceland

Iceland is a tiny island surrounded by icy ocean; its nearest neighbors are icebergs and whales. Given that, it would be easy to miss Iceland completely, except that the country is perfectly placed midway between the United States and Europe. This makes it a perfect stopover for those journeying across the Atlantic. And, if you’re going to stop even momentarily in this small, but unique place, why not extend your layover a little longer and see what all the buzz is about?

This is what Iceland’s
Alaska Airlines News •

The savage beauty of winter in Iceland

During the deepest darkest parts of winter most people dream of a vacation somewhere warm and tropical. But me, I dream of clear cold days and dark long nights in one of the northernmost countries in the world.

I’m not alone either. While Iceland’s high season still centers around its brief summer, more and more visitors are flocking to Iceland in the winter time, drawn by the better deals, lack of crowds, and I have to assume, the snow-covered scenery.

So how cold is it? My trip in February w